In recent years, several repair centres dedicated to OnePlus smartphone have sprung up all across India due to a dramatic increase in the number of users. So, when you encounter an issue while using your device, you can easily locate an OnePlus repair centre, near your house or office in your city. However, do not be in a hurry to get your device fixed. Take some time to find the one that best fits your needs, and which is capable of doing perfect repairs.
Here are a few factors that you need to consider while choosing a service centre for your OnePlus device.
Experience is a key factor when choosing a reliable and safe service centre. One that has years of experience in OnePlus repair is most likely to have all the resources that are needed to handle a range of issues and all types of OnePlus models. Also, its technicians are likely to be experienced and well-trained, because of which, they can do top quality repairs in a short time.
OnePlus has gained its “premium” status because of its superior quality components, which make your device run smoothly and fast. Replacing them with duplicate ones means you can no longer enjoy the premium experience. Your OnePlus device will become another ordinary phone. If you want to continue using a “premium” smartphone, you should book an appointment with a service centre that does repair using genuine parts.
Never hand over your device to an OnePlus repair centre without asking, “How much will it cost?” The well-known centres usually do a quick diagnosis to determine the exact problem. Some centres might charge you for diagnosis, while some do it free of cost. Once the problem is identified, they provide you with an estimate of the total repair cost, which includes the service cost, part cost, and taxes. You have to make sure that there are no hidden costs. If you feel that the service centre is too expensive, look for other options in the city. You will find the one that suits your budget.
Your smartphone is a vital part of your daily life. Without it, you probably are likely to feel lost and incapable of doing anything. So, it is important that you find a centre that does quality repair in the shortest time possible. Reputable ones inform you about how long will it take, along with how much it will cost, after a quick diagnosis. The ones that receive a high volume of repair requests may take longer to fix an issue compared to those who don’t. But, if they have a strong team of experienced and well-trained technicians, and if the problem is not too complicated, you are most likely to begin using your OnePlus again within 24 hours.
A warranty is a promise that the OnePlus repair done by the service centre will meet the highest standards of quality. It also indicates that it is confident about its repairs. Do make sure to ask the centre’s customer support team what types of warranty do they offer – for a year, six months, or a lifetime — and their terms and conditions. If the repair is covered by a warranty, you can get the same issue fixed again for free.
Friendly Customer Support
You cannot trust a centre whose customer support team is not friendly and accessible, and refuses to answer your questions. It shows that they do not value their customers, and along with that, it also indicates that they do not know the ins and outs of how the repair is done. Opt for the centre whose executives are sincere, willing to answer all your questions, friendly, and not condescending.
Pickup and Drop-off
Pickup and drop-off service is one of the benefits offered by some well-established centres. It makes top-quality repair accessible for you, as the centre, offering it, will send someone to your preferred location to pick up the damaged device. Once it has fixed it, the person will come to your place to return it. You do not have to drive long-distance to get quality OnePlus repair in your city.
You can ask your friends and family for recommendations when looking for a reliable OnePlus repair centre. After that, do some research to know what its previous customers are saying about it. You can read customer-generated online reviews to find out what they are saying. They can help you determine whether the centre can be trusted or not.