Consumer Priority Service: Have you any confusion with the two words guarantee and warranty services? Are you aware of both guarantee and warranty services that are consumer priority services facilitate by different FMCG companies?
Are you looking out for some entertainment stuff for more amusement? Of course, you look for those things that could worth your money that you spend to buy them and even more that they must of good quality or with some warranty service. Especially in the case of electronic products and gadgets you always go for something that along with quality could also provide the warranty.
As nowadays you might have come up with different sale person providing you warranty service for months or years on several varieties of products. To assure the quality and the worth for money they are selecting for them self in exchange form of money. This warranty service is basically provided by the company for which you are paying for their products and services that may include accidental back up, home service or even seasonal maintenance service depending on the nature of the product and services.
As nowadays warranty services have become the prior key point for both buyers and sellers for selling and buying perspective which help to maintain strong goodwill for marketing. Thus keeping this point in mind there are few extra services that are also provided by the different company in form of extended warranty services. To understand in the better manner it is just like going for insurance of your product and services that could directly be offered by the same company of which you have availed the products, including some extra nominal charges.
So let us understand what all does consumer priority service includes in its services to customers?
As per limits and cover consumer priority service, it includes business contract along with consumer electronics and helps to provide the wide variety of coverage ranges from accidental (ADH) plans to commercial coverage and on-site upgrades. In the case of extended warranty service provider, either of the two is kept in of focus that they directly with the customer satisfaction or handover contract to retailers and dealers.
With only motive to win over the trust and customer satisfaction for a long time business and market existence, consumer priority service (CPS) never fall back in answering the queries of the customer. Also, apart from general or extend accidental warranties, whether its accidental coverage plan covers, suffered water, cosmetic or impact damage or an on-site offer upgrade they also help to provide with warranty service.
To claim your warranty services you just have to mail the shoot out a mail which consists of weight, cost or even mail the product for complete replacement. Above all other features, consumer priority service also ensures that your warranty date must start with the end date of warranty provide by the manufacturer. By this service, the customer will able to get a complete interval of time of warranty service with many a time is less than as claimed by the different company, as they count from the day of manufacturing, not from the billing date.