M Alan Shapiro
M Alan Shapiro
M. Alan Shapiro is the CEO of Executive Boutique Call Center, an outsource call center and BPO provider.

Importance of Having Live Chat Services on Your Site

Considering that repeat clients are gained through positive encounters, your team must meet customer expectations and effectively address their concerns. To accomplish this feat, businesses across industries have started to implement live chat services on their websites. Since it’s a...