“Don’t fear conflict; embrace it – it’s your job.”
So what generates conflict in the workstation?
Seems like – opposing positions, competitive tensions, power struggles, ego, pride, jealousy, performance discrepancies, compensation issues, just someone having a bad day, etc. Well, the answer to the previous question leads to the conclusion that just about anything and everything produces conflict. Create Australia refund consulting firm found the reality behind most conflict – either born out of poor communication or the inability to control one’s emotions. Let’s investigate these two major causes.
Communication: While reflecting on previous conflicts you have encountered, you’ll easily identify many are from – lack of information, poor information, no information, or misinformation. Let’s assume that you received good information, but didn’t know what to do with it. Even this is also a communication problem, which in turn can lead to conflict. Clear, concise, accurate, and timely communication of information will help to ease both the number and severity of conflicts.
Emotions: Emotions drive decisions are another common mistake made in workplace communications, leading to conflict. You might have witnessed otherwise savvy executives place the need for emotional superiority ahead of achieving their mission. At a point of time – have you ever witnessed an employee throw a fit of rage and draw the regrettable line in the sand in the heat of the moment? If yes – what you really watched was a person indulging their emotions rather than protecting their future.
Human existence bane is human nature itself that usually creates gaps in thinking & philosophy, and no matter how much we all wish it wasn’t so. So the question then becomes how to effectively deal with conflict when it arises. Following are the tips organized by Create Australia refund consulting program that probably more effectively handle conflicts in the workplace:
About assuming, you know what they say. Therefore, just having a definition for what constitutes suitable behavior is a positive step in avoiding conflict. Generating a framework for decisions, via a published delegation of authority statement, encouraging sound business practices in collaboration, team building, leadership development, and talent management are all helpful in avoiding conflicts. Having clearly defined job description process as followed by refund consultant Australia helps to make employee exactly understand what exactly is expected from them, and a well-articulated chain of command, enabling them to communicate effectively while avoiding conflicts. Clearly and publicly make it known what will and won’t be tolerated.
Hit Conflict Directly
It is true that you can’t always prevent conflicts, but there is a secret to resolve – conflict prevention where possible. Seek out areas of potential conflict and proactively intervening in a just and decisive fashion you will likely prevent certain conflicts from ever arising. In case, conflicts do flare up, minimize its severity, dealing with it quickly. Time spent in identifying and understanding natural tensions will help to avoid unnecessary conflict.
Comprehending WIIFM Factor
It is critical to understand the other professionals WIIFM position. However, it is essential to understand other’s motivations prior to weighing in. Helping others around you achieve their objectives is an ideal way to avoid conflict. In case, you approach conflict with an intention of helping others best achieve their goals – you will find few obstacles will stand in your way with regard to resolving a conflict.
A Significance Factor
Followed by Create Australia refund consulting firm – pick your battles and engage with them to avoid conflicts. Whereas, if the issue is essential enough to generate a conflict – essentially it required a solution. If the issue, circumstance, or situation is important enough, and there is enough at stake, people should follow open lines of communication and close positional and/or philosophical gaps.
Transform Viewpoint – Conflict into Opportunity
Virtually hidden every conflict incorporates the potential of tremendous teaching/learning opportunity. Where there is disagreement – there is an intrinsic opportunity for growth and development. Being a CEO, if you don’t leverage conflict for team building and leadership development purposes – you’re missing a great opportunity. Divergent positions addressed properly lead to stimulating innovation and learning in ways that minds can’t even imagine. Similar to experts of refund consulting business, smart leaders look for the upside in all differing opinions.