We all have included the use of technologies in our day-to-day life to a great extent, right from accessing the internet through smartphones to home automation. We all are addicted to digital technology to make our work easier. Companies are also adopting automation techniques to develop faster, which increases productivity and an efficient working environment. The most crucial impact of increasing the production rate is reducing the product’s cost, which leads to attracting more customers and ultimately results in society’s development.
What is Digital Automation?
Automating the task of business refers to transforming a manual working environment to an online basis. The traditional automation technique was like repeating the duty, just like screen scraping. Approaches like APIs come under an older version of automating work. Now the processing of different working systems has transformed into a virtual base. It results in solving the problem of data saving, time consumption, labor work. It is essential for business development to automate tasks like customer onboarding, building better relationships, and customer satisfaction. All these work together for the growth of the firm and capable of standing in the competitive market.
Technology Trend Occurred using Automation
Technologies continue to get updated daily. It influences the way we live, connect with others, and spend our time. It also results in changing the working environment. The advancement that occurred using automation are as below:
It is a kind of automation developed using advanced technologies like Artificial Intelligence(AI) and Machine Learning(ML) to computerize the task up to a particular system’s possible level. By combining the effect of automated tools, machine learning, and AI, high-speed production results. It can handle the complex process that previously burdens the employees and improves the customer experience. As the usage of new technologies increases for the company’s betterment, it ultimately leads to innovation. This movement began with robotic process automation(RPA) and will pick up widely by combining optical recognition, AI, content intelligence, and many other new technologies.
1. Information Safety
The usage of digital technology changes our daily life in many positive manners. But there is a risk factor ‘safety of data.’ Allowing our valuable data to store on the online platform opens up to be attacked by hackers. Therefore businesses need to depend on the security solution they require for their systems shortly. The course will have three key points. First, take advantage of ML and AI to continuously update the system under control with new threads. The second will be using AI to know the threats pattern, predict the risk factor, and automate cybersecurity. The last one is the forecast of AI usage by the attackers and protects the data of a more extensive system without more human involvement.
2. Multi-channel Experience
It refers to changing the two-dimensional screen view to a more interactive and immersive way, resulting from virtual reality, sensing advancement, augmented reality, and multi-channel interface for humans and machines. The platforms enabled with AI changes the way people connect and communicate.
Due to the multi-channel experience, development in people occurs as they try to manage and understand the technology previously, and now they literate technology to work accordingly. As an illustration, Domino’s Pizza produced an autonomous car and a tracking system for pizza delivery for a better user experience than just building an app for tracking orders.
3. Human Augmentation
Human augmentation, referred to as Human 2.0, is about using innovation to improve people’s cognitive and physical experience. Physical augmentation replaces the physical capabilities by inserting the technology on or with the body. As an example, wearables were used in factories like mining to improve their workplace safety.
Businesses are trying to develop human augmenting devices for effective action on a military basis. In the past years, we have seen rapid growth in smart devices and wearables production. New applications on these devices just need to be implemented for productivity increase, security, and safety purposes.
Democratization indicates to avail the technology accessible to more number of people. It implies the availability of technology resources to the people without much training expense or a better infrastructure setup. Previously, automation was related to IT people only, but with robotic process automation, the digital workers can manage new platforms. Democratization depends mainly on design, knowledge management, data and analytics, and an application’s development.
5. Autonomous Thing
The autonomous thing includes ships, appliances, and drones used to perform the task that was handled by humans previously. This device works on the range of semi to fully automatic kind in various environmental conditions like sea, water, and air. Presently they are accessible in a controlled environment like a warehouse. Soon it will be evolving in open public places. The autonomous thing will develop from the standalone usage to the collaborative one as used in the Olympic Games in 2018.
6. Distributed Cloud
This term refers to the distributed cloud-based service for the public, accessible even outside the cloud provider’s physical data centers, but enables the provider to control it. To transform into the new era of cloud computation, the distributed cloud providers need to take care of all aspects of governance, delivery, the architecture of cloud services, and operations related to it.
As services related to the cloud were in a distributed manner, enable to locate data center anywhere that will solve the issue relating to technical like delay. It gives the advantage of security to the public, along with cloud services.
Benefits Of Automation
The automotive environment changes the way of working along with faster productivity growth. It is advantageous to the firm considering the following points.
As transforming to automation, the manual working burden reduces to a great extent that helps the organization spend more time strategizing their development rather than maintaining their data. For example, to calculate the salary of the employees, data requirements with proper updates are needed.
For data management, the indian payroll process adaption is a must, so they don’t need to spend time finding the data.
2. Reduction In Cost
Reduction in manual work results due to the advancement that automates many time-consuming tasks and helps employees focus on their duties to better the firm. As the production rate increases, it reduces cost and faster delivery of products to the customers.
3. Customer Satisfaction
As many tasks that need performance repetitively are automated, employees can focus on their high priority task and develop interaction with the customers. It will improve customers’ satisfaction as now they can get live visibility of the products and rise to better engagement with the services.
4. Operational Stability
Manual working increases the burden of storage of data. Often, the documents get misplaced, and the employee has to spend time searching for them. But with the usage of digital platforms and automation the stability of the operational work is tremendous. It will allow employees to focus on the customers, and the tasks related to security and accuracy were taken care of by the software.
5. Error Prevention
The possibility of human errors was more when manual handling of data was needed. With digital automation, this problem gets resolved, and documents are available without any mistakes.
6. Competitive Advantage
Every business is trying to develop by adopting different automated tools to grow and improve customer experience. By focusing on these aspects, the company is on the verge of development and gives robust competition in the market.
The world is growing continuously, and it advances society too, as new technologies are developing daily. Every company is trying to build their business, considering the above benefits of automation by adopting a new technology trend that helps them grow faster and exhibit healthy competition to its competitors.