It’s no secret that extremely high attrition is a major issue for customer service roles. According to recent research, the turnover rate for inbound customer service agents was 30% in 2017 and the average cost to hire a new agent...

Property management involves handling various real estate issues for property owners including those absent. Real estate managers usually take a percentage of rent collected and are tasked with keeping all tenants happy, ensure rent is paid up, and to keep...

Needless to say, when you are starting a business or running it, you need to attain some deadlines to prosper. However, for a successful business, we need to invest a lot of time, dedication, hard work, and patience. All of...

No one can earn a success without a plan! You need to understand how and what it takes to make a difference in the competitive world with your brand marketing. According to marketing expert Lameen Witter, to build a strong...

Whether it is you or your team who is responsible for providing customer service, it is essential for your business to offer a high standard of service that your customers can appreciate. At the point when the buyer is a...

  Providing good quality customer care is no longer just an afterthought for the organizations. With growing competition, companies are pulling out all stops to keep their customers happy and retained. Customer service plays a big role in keeping your...

Regardless of their career Mom’s always prefer upbringing of their olive branches. Sacrifice their jobs, whenever it’s the deed of kids. However, with the advancement of the technology, there is no need to worry if you are creative enough and...

Have you been looking for some steps that could help you to improve your customer service experience? Customer service will help you in maintaining goodwill with the customers for the company. Then this time you have the chance by Ray...

According to Herve Larren, CEO of the leading reputation management company called Accurate Reputation, the reputation of an organization is something that is earned with a considerable measure of devoted diligent work and effort. In any case, it takes moderately...