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Tag: Customer Service

Outsourcing

As your business grows, you may well find your staff becoming overstretched. This frequently results in loss of efficiency and staff morale as employees become stressed and frustrated. This impacts ne...

Ways Your Business Can Ensure Positive Customer Service

Customer service is a priority, no matter what kind of business you run. Your main goal should always be to ensure that each of your customers has a pleasant customer service experience. To achieve th...

Emerge 180

Regardless of what you understand about this pandemic, the setback it brought to our economy should be motivation to develop new growth strategies. This is the time for you to grow a lifetime relation...

MTL Companies-Logistics sector and covid-19

With governments issuing stay-at-home orders, countries are on a compulsive lockdown, aeroplanes industry grounded, the logistics and transportation industry undoubtedly has been one of the primary vi...

customer service

It’s no secret that extremely high attrition is a major issue for customer service roles. According to recent research, the turnover rate for inbound customer service agents was 30% in 2017 and the ...

Outsourced call center

Property management involves handling various real estate issues for property owners including those absent. Real estate managers usually take a percentage of rent collected and are tasked with keepin...

successful business

Needless to say, when you are starting a business or running it, you need to attain some deadlines to prosper. However, for a successful business, we need to invest a lot of time, dedication, hard wor...

Lameen Witter | Marketing Strategy

No one can earn a success without a plan! You need to understand how and what it takes to make a difference in the competitive world with your brand marketing. According to marketing expert Lameen Wit...

Strategies to Maintain Good Customer Relationships in Small Businesses

Whether it is you or your team who is responsible for providing customer service, it is essential for your business to offer a high standard of service that your customers can appreciate. At the point...

Customer care outsourcinm

  Providing good quality customer care is no longer just an afterthought for the organizations. With growing competition, companies are pulling out all stops to keep their customers happy and re...