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Tag: Customer Service

call center companies

Call centers, once infamous for robotic responses and seemingly endless hold music, are now on the cutting edge of a digital revolution. Today, they employ artificial intelligence, predictive analyti...

customer service

From a customer’s perspective, restaurant dining is not just about the food. When people want to order food online or eat out, they want a convenient and personalized experience to feel good. This ...

supermarket business

The whole purpose of making a profit in the supermarket business is to sell as much as possible and get new customers every day. The supermarkets are the essential shops, but this fact doesn’t make ...

Outsourcing

As your business grows, you may well find your staff becoming overstretched. This frequently results in loss of efficiency and staff morale as employees become stressed and frustrated. This impacts ne...

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Customer service is a priority, no matter what kind of business you run. Your main goal should always be to ensure that each of your customers has a pleasant customer service experience. To achieve th...

Emerge 180

Regardless of what you understand about this pandemic, the setback it brought to our economy should be motivation to develop new growth strategies. This is the time for you to grow a lifetime relation...

MTL Companies-Logistics sector and covid-19

With governments issuing stay-at-home orders, countries are on a compulsive lockdown, aeroplanes industry grounded, the logistics and transportation industry undoubtedly has been one of the primary vi...

customer service

It’s no secret that extremely high attrition is a major issue for customer service roles. According to recent research, the turnover rate for inbound customer service agents was 30% in 2017 and the ...

Outsourced call center

Property management involves handling various real estate issues for property owners including those absent. Real estate managers usually take a percentage of rent collected and are tasked with keepin...

successful business

Needless to say, when you are starting a business or running it, you need to attain some deadlines to prosper. However, for a successful business, we need to invest a lot of time, dedication, hard wor...